Retail Operations & Customer Service Associate

Family Farm & Home, Inc.; Bowling Green (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Family Farm and Home in Bowling Green, OH is seeking Team Members to join our store operations team. Team Members greet customers, assist with product selection, handle transactions at the register, stock shelves, and help keep the store clean and organized.

The role requires flexibility, including weekends and holidays, the ability to lift up to 50 lbs, and working with forklifts when needed. You will participate in daily tasks from receiving to signage and promotions while delivering friendly

Qualifications

• Ability to greet customers and provide assistance.
• Proficiency with cash register operations and checkout.
• Stock shelves, recover displays, and keep areas tidy.
• Lift up to 50 lbs and operate forklift/pallet jack as needed.

Responsibilities

• Promote company mission and family values.
• Execute daily store goals and priorities.
• Assist customers in person and online inquiries.
• Process sales and handle returns per policy.
• Prepare signage, price changes and in-store promotions.
• Support stock receiving, back stock, and order fulfillment.

Skills

Customer service

Cash handling

Stocking & merchandising

Forklift operation

Job description

Family Farm and Home in Bowling Green, OH is seeking Team Members to join our store operations team. Team Members greet customers, assist with product selection, handle transactions at the register, stock shelves, and help keep the store clean and organized.

The role requires flexibility, including weekends and holidays, the ability to lift up to 50 lbs, and working with forklifts when needed. You will participate in daily tasks from receiving to signage and promotions while delivering friendly