Retail Operations Associate - Backroom & Guest Experience

Winners Merchants International, L.P.; United States; On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Medical/dental/vision

Job summary

Marshalls in the United States is hiring a Store Associate to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean, organized store, and following operational standards. The role may be cross-trained to support various areas of the store.

You will promote credit and loyalty programs, process transactions, and assist with store recovery and safety. Strong communication, attention to detail, and the ability to lift heavy objects are required.

Qualifications

• Excellent customer service skills and experience in retail preferred.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing priorities.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Ring up purchases, process returns, and handle cash according to procedures.
• Promote credit and loyalty programs and follow loss-prevention standards.
• Support store recovery, safety, and adherence to labor laws and procedures.

Skills

Customer service

Flexibility

Communication

Multitasking

Physical strength

Job description

Marshalls in the United States is hiring a Store Associate to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean, organized store, and following operational standards. The role may be cross-trained to support various areas of the store.

You will promote credit and loyalty programs, process transactions, and assist with store recovery and safety. Strong communication, attention to detail, and the ability to lift heavy objects are required.