Retail Operations Associate

DICK'S Sporting Goods, Inc.; Reading (Berks County); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a passionate team dedicated to enhancing the shopping experience for athletes. As a Retail Operations Associate, you'll play a vital role in creating a welcoming atmosphere, ensuring merchandise is efficiently processed, and upholding high standards of customer service. This part-time position offers a chance to grow within a dynamic company that values teamwork and personal development. If you're enthusiastic about sports and enjoy helping others, this role is perfect for you. Embrace the opportunity to make a difference in the lives of athletes and customers alike!

Qualifications

• Prior retail or customer-focused experience preferred.
• Ability to lift 15 to 35 lbs. repetitively.

Responsibilities

• Greet customers and assist them with their needs.
• Ensure merchandise is processed according to standards.
• Maintain a safe and organized store environment.

Skills

Customer Service

Team Collaboration

Accountability

Decision Making

Education

High School Diploma or Equivalent

Job description

Retail Operations Associate page is loaded

Retail Operations Associate

Apply locations Store0023 Reading PA time type Part time posted on Posted Yesterday job requisition id 202507519

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes.

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.

• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.

• Uphold company merchandising and presentation standards.

• Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.

• Fulfill the company-defined customer experience by completing all processes according to our service level standards.

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or

  platform.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Welcome

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences.

Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences.

About Us

We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best.

What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.