Retail Office Professional

Liqui-Grow; DeWitt (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Liqui-Grow in Davenport, IA, seeks an office/retail administrator with knowledge of fertilizers and agricultural chemicals. You will handle account inquiries, organize records, manage inventory reporting, and assist with credit processes while staying informed on product knowledge and industry regulations.

The role emphasizes office organization, compliance, and effective communication between the retail manager and corporate office.

Responsibilities

• Initiate contact with retail customers and prospects to address needs related to payments, balances, complaints, or inquiries.
• Organize and maintain the record-keeping system as directed by the Davenport Office Manager.
• Maintain inventory records and report daily and seasonal changes to the Davenport office manager.
• Assist the corporate office credit department with account approvals and collections.
• Keep the retail manager updated on office activities and stay current on product knowledge.
• Ensure compliance with federal and state regulations in the fertilizer and chemical industries.

Skills

Fertilizers knowledge

Math skills for rate conversions

Excel proficiency

Word proficiency

Inventory management

Accounting basics

Credit/Accounts management

Recordkeeping

Government reporting

Tools

Excel

Word

Job description

If you possess general knowledge of fertilizers and agricultural chemicals, math skills for converting chemical and fertilizer rates, experience using Excel and Word, have managed customer accounts, have an understanding of inventory ins and outs, along with reconciliations, government reporting, and the importance of recordkeeping requirements, additional responsibilities are listed below.

Public Relations Image

• Initiate contact with retail customers and prospects to address their needs related to bill payments, account balances, complaints, office visits, phone inquiries, or other sales and customer relations activities.

Office Organization

• Organization of the office
• Organization and maintenance of the record-keeping system, as established by the Davenport Office Manager, as well as the special record needs of the retail manager and retail general manager.

Inventory Control

• Organizing records to ensure a system that meticulously monitors inventory losses and gains on a daily and seasonal basis, reporting those changes to the Davenport office manager.

Credit Control

• Working with the corporate office credit department (located in Davenport, IA) by assisting the retail manager with approval and collection of accounts and any special credit programs, crop liens, or lines of credit.

Other Responsibilities

• Acknowledging the communication dynamics between the retail manager and the corporate office personnel.
• Keeping the retail manager updated on all office activities.
• Staying updated on product and program knowledge.
• Keeping updated on changes in the agricultural economy and the fertilizer industry.
• Engaging in additional training relevant to job performance, such as computer skills, programming, basic accounting, and a basic understanding of farming practices.
• Accountable for the physical presentation of the retail office area.

The Davenport office and retail manager will provide information on federal and state regulations related to the fertilizer and chemical industries. Procedures will be implemented, and guidelines must be followed to ensure compliance.