Retail Office Professional

Liqui-Grow; DeWitt (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Liqui-Grow in Davenport, IA seeks a detail-oriented office manager to support retail operations in the fertilizer and agricultural chemical sector. You will coordinate customer accounts, manage records, and assist with credit approvals and collections.

Responsibilities include organizing the office, maintaining the record-keeping system, monitoring inventory daily and seasonally, and staying informed about industry regulations and product knowledge.

Qualifications

• Knowledge of fertilizers and agricultural chemicals.
• Strong math skills for rate conversions.
• Experience using Excel and Word.
• Experience managing customer accounts.
• Understanding inventory processes and reconciliations.
• Ability to adhere to government reporting and recordkeeping requirements.

Responsibilities

• Initiate contact with retail customers to address needs related to bill payments, account balances, complaints, office visits, phone inquiries, or other sales and customer relations activities.
• Organization of the office and maintenance of the record-keeping system as established by the Davenport Office Manager and retail leadership.
• Organizing records to monitor inventory losses and gains daily and seasonally, reporting changes to the Davenport office manager.
• Assist the retail manager with approval and collection of accounts and any special credit programs, crop liens, or lines of credit with the corporate office credit department.
• Acknowledging communication dynamics between the retail manager and corporate office personnel and keeping the retail manager updated on all office activities.
• Staying updated on product knowledge, regulations, and changes in the fertilizer industry; engaging in training related to job performance and basic farming practices.

Skills

Fertilizers knowledge

Mathematical skills

Account management

Inventory control

Recordkeeping

Regulatory compliance

Tools

Excel

Word

Job description

If you possess general knowledge of fertilizers and agricultural chemicals, math skills for converting chemical and fertilizer rates, experience using Excel and Word, have managed customer accounts, have an understanding of inventory ins and outs, along with reconciliations, government reporting, and the importance of recordkeeping requirements, we encourage you to apply for this position! Additional responsibilities are listed below.

Public Relations Image

• Initiate contact with retail customers and prospects to address their needs related to bill payments, account balances, complaints, office visits, phone inquiries, or other sales and customer relations activities.

Office Organization

• Organization of the office
• Organization and maintenance of the record-keeping system, as established by the Davenport Office Manager, as well as the special record needs of the retail manager and retail general manager.

Inventory Control

• Organizing records to ensure a system that meticulously monitors inventory losses and gains on a daily and seasonal basis, reporting those changes to the Davenport office manager.

Credit Control

• Working with the corporate office credit department (located in Davenport, IA) by assisting the retail manager with approval and collection of accounts and any special credit programs, crop liens, or lines of credit.

Other Responsibilities

• Acknowledging the communication dynamics between the retail manager and the corporate office personnel.
• Keeping the retail manager updated on all office activities.
• Staying updated on product and program knowledge.
• Keeping updated on changes in the agricultural economy and the fertilizer industry.
• Engaging in additional training relevant to job performance, such as computer skills, programming, basic accounting, and a basic understanding of farming practices.
• Accountable for the physical presentation of the retail office area.

The Davenport office and retail manager will provide information on federal and state regulations related to the fertilizer and chemical industries. Procedures will be implemented, and guidelines must be followed to ensure compliance.