Ag Retail Office Professional

Twin State Inc; DeWitt (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Twin State Inc. Davenport office seeks an organized administrative professional to support fertilizer and agricultural chemical operations, manage customer accounts, handle inventory records, and ensure accurate data entry.

You will liaise with the corporate credit department, maintain compliance with recordkeeping and reporting requirements, and keep the retail manager informed of office activities and industry updates.

Qualifications

• General knowledge of fertilizers and agricultural chemicals.
• Strong math skills for converting chemical and fertilizer rates.
• Experience with Excel and Word, plus recordkeeping and reporting.

Responsibilities

• Contact retail customers to address bill payments, balances, complaints, visits, and inquiries.
• Organize office and maintain the Davenport record-keeping system.
• Maintain inventory records and report daily/seasonal changes.
• Assist the credit department with approving and collecting accounts.
• Keep management informed and stay updated on product knowledge and industry updates.

Skills

Rate math

Customer accounts

Inventory control

Recordkeeping

Fertilizer knowledge

Tools

Excel

Word

Job description

Description

If you possess general knowledge of fertilizers and agricultural chemicals, math skills for converting chemical and fertilizer rates, experience using Excel and Word, managed customer accounts, an understanding of inventory ins and outs, along with reconciliations, government reporting, and the importance of recordkeeping requirements, we encourage you to apply for this position! Additional responsibilities are listed below.

Public Relations Image

• Contact retail customers and prospects to address needs related to bill payments, account balances, complaints, office visits, phone inquiries, and other sales and customer relations activities.

Office Organization

• Organization of the office
• Organize and maintain the record-keeping system established by the Davenport Office Manager, as well as the special record needs of the retail manager and retail general manager.

Inventory Control

• Organize records to ensure a system that meticulously monitors inventory losses and gains on a daily and seasonal basis, and report those changes to the Davenport office manager.

Credit Control

• Work with the corporate office credit department (located in Davenport, IA) by assisting the retail manager with approving and collecting accounts and any special credit programs, crop liens, or lines of credit.

Other Responsibilities

• Acknowledging communication dynamics between the retail manager and corporate office personnel.
• Keeping the retail manager updated on all office activities.
• Staying up to date on product and program knowledge.
• Staying updated on changes in the agricultural economy and the fertilizer industry.
• Engaging in additional training relevant to job performance, such as computer skills, programming, basic accounting, and a basic understanding of farming practices.
• Accountable for the physical presentation of the retail office area.

The Davenport office and retail manager will provide information on federal and state regulations related to the fertilizer and chemical industries. Procedures will be implemented, and guidelines must be followed to ensure compliance.