ADMINISTRATIVE ASSISTANT

United Cooperative; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

United Cooperative is seeking a dedicated Customer Service and Administrative Associate to support agronomy and grain customer activities at our location. You will handle billing, data entry in Agvantage, invoicing, weight verification, and daily office tasks ensuring accuracy and timely communication with customers.

Strong math, excellent customer service, and solid Microsoft Office skills are essential. Prior experience with Agvantage software is a plus, as is the ability to work

Qualifications

• High school GED and 1-3 years job related experience.
• Excellent customer service skills required.
• Bookkeeping,10-Key Calculator, Microsoft Office, and Agvantage experience preferred.
• Strong math, communication, sales, and organizational experience.

Responsibilities

• Greet customers and create a helpful atmosphere; assist locating items and applying proper pricing.
• Administrative duties include billing, weighing and grading grain, invoicing, and data entry (Agvantage).
• Process credit requests, prepare contracts, and maintain records. Communicate with customers and team.

Skills

Customer service

Math skills

Communication

Sales

Organizational skills

Education

High school GED

Tools

Agvantage software

Microsoft Office

10-Key Calculator

Job description

Position Summary : Responsible for professional customer service, billing, and administrative duties as it relates to the customers of the locations business lines of agronomy and grain.

Duties & Responsibilities:

Customer Service

• Greets customers and establishes a helpful friendly atmosphere.
• Assists customers in locating the item(s) being sought.
• Identifies product(s) that fill the needs of the customer and the proper application when appropriate.
• Continually arranges or cleans to assure a positive image to the customer.
• Prices products in accordance with the invoice or special pricing instructions.
• Promotes location products to regular and new customers, informing them of sales and specials.
• Monitor vendors in the proper delivery of their product as authorized.
• Assist customers in getting products to their vehicle and loading.
• Answers incoming phone calls and refer callers to appropriate person or takes and relays a message.
• May originate or prepare correspondence or emails as directed.
• Order, organize seed, and put together customer orders.
• Other duties as assigned.

Administrative Duties

• Assists in the billing administration for location customers.
• Weigh inbound/outbound grain and fertilizer trucks.
• Grade grain on inbound and outbound loads of grain.
• Assists customers with billing issues to be resolved.
• Properly invoice customers for purchases.
• Processes invoices to include matching the bill of lading with the proper weight and verification with the purchase order.
• Receives credit requests from customers and forwards these to the supervisor.
• May prepare contracts in accordance with customer agreements and submits for approval and signatures.
• Reviews the product mix offering and make recommendations to the supervisor.
• Assists in maintaining the files and records as necessary for the operation of the location.
• Inputs business activities using the Agvantage software system and works with corporate personnel to assure completeness and accuracy of data input.
• Communicates with customers and relays pertinent information to the appropriate personnel.
• Other duties as assigned.

Qualifications

Qualifications:

• High school GED and 1-3 years job related experience.
• Excellent customer service skills required.
• Bookkeeping,10-Key Calculator, Microsoft Office, and Agvantage experience preferred.
• A successful candidate will have strong math, communication, sales, and organizational experience.

Working Conditions & Physical Requirements:

• Perform duties in a professional office setting.
• Ability to sit for long periods of time.
• Ability to stoop, bend, and reach on occasion.