Retail Office & Operations Lead (Sales & Compliance)

Helzberg Diamonds; Minnetonka (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Helzberg Diamonds in Minnetonka, MN is seeking an Office Manager to lead the daily office operations and support the store in achieving sales and profit goals. The role involves ensuring policy compliance, guiding staff, and coordinating store programs.

Ideal candidate has a high school diploma, 1-3 years retail office experience, supervisory background, ability to sell in a commission environment, and strong communication and organizational skills; flexible schedule including evenings,

Qualifications

• High school diploma or equivalent.
• One to three years of retail office experience.
• Previous supervisory experience.
• Ability to sell in a commission environment.
• Experience using a PC or POS system.
• Strong communication and organizational skills.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures.
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging).
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals.
• Achieving personal sales and extended warranty goals by working on the sales floor.
• Assist Store Manager in recruiting, interviewing and hiring top talent.

Skills

Retail Experience

Supervisory Experience

Sales in Commission Environment

POS Proficiency

Communication Skills

Organizational Skills

Flexible Schedule

Education

High School Diploma

Tools

POS System

Job description

Helzberg Diamonds in Minnetonka, MN is seeking an Office Manager to lead the daily office operations and support the store in achieving sales and profit goals. The role involves ensuring policy compliance, guiding staff, and coordinating store programs.

Ideal candidate has a high school diploma, 1-3 years retail office experience, supervisory background, ability to sell in a commission environment, and strong communication and organizational skills; flexible schedule including evenings,