Retail Office Manager — Lead Sales & Store Operations (Flexible)

Helzberg Diamonds Shops, Inc.; Arkansas; On-site; USD 36,000 - 48,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Office Manager to oversee daily store office operations, guide staff, and support sales and profit goals. You will ensure policy compliance, execute programs, and drive merchandising initiatives.

The role requires prior retail office and supervisory experience, a high school diploma or equivalent, and strong communication and organizational skills. Flexibility for evenings, weekends, and holidays is expected.

Qualifications

• Requires retail office experience and supervisory background.
• Strong communication and organizational skills are essential.
• Comfort with selling in a commission environment and using a PC/ POS system.

Responsibilities

• Procedural compliance to ensure transactions align with company policies.
• Implement company programs and merchandising tagging.
• Provide direction and motivation to help achieve sales and profit goals.
• Assist in recruiting, interviewing, and hiring top talent.
• Assist Store Manager on the sales floor to reach personal and warranty goals.

Skills

Retail office experience

Supervisory experience

Communication skills

Organizational skills

POS system proficiency

Education

High school diploma or equivalent

Tools

POS system

Job description

Helzberg Diamonds Shops, Inc. is seeking an Office Manager to oversee daily store office operations, guide staff, and support sales and profit goals. You will ensure policy compliance, execute programs, and drive merchandising initiatives.

The role requires prior retail office and supervisory experience, a high school diploma or equivalent, and strong communication and organizational skills. Flexibility for evenings, weekends, and holidays is expected.