Retail Office Manager — Lead Sales & Ops (Flexible)

Helzberg Diamonds Shops, Inc.; Independence, Northern (MO, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. in Independence, MO seeks an Office Manager to oversee daily office operations, guiding and leading the team to help the store meet its sales and profit targets.

You will implement company programs on the floor and support recruiting, while ensuring excellent customer service and adherence to policies. Strong communication and organizational skills are essential, along with experience in a commission-based environment and POS systems.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail office experience.
• Previous supervisory experience.
• Ability to sell in a commission environment.
• Experience using a PC or POS system.

Responsibilities

• Maintain compliance with company policies and procedures.
• Implement company programs and initiatives on the sales floor.
• Provide direction and motivation to achieve sales and profit goals.
• Assist Store Manager in recruiting and hiring top talent.
• Support daily office operations to enable smooth store performance.

Skills

Communication

Organizational skills

Supervisory experience

Sales in commission environment

POS/PC system experience

Education

High school diploma or equivalent

Tools

POS system

PC

Job description

Helzberg Diamonds Shops, Inc. in Independence, MO seeks an Office Manager to oversee daily office operations, guiding and leading the team to help the store meet its sales and profit targets.

You will implement company programs on the floor and support recruiting, while ensuring excellent customer service and adherence to policies. Strong communication and organizational skills are essential, along with experience in a commission-based environment and POS systems.