Retail Office Assistant — Customer Support & Payments

Rooms To Go; Naples (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is hiring a Retail Office Assistant to support sales teams, customers, and store management in our Naples offices. You will process payments, handle finance applications, answer delivery questions, and perform various other office duties.

We value courteous, patient customer service, strong written and verbal communication, and basic MS Office and computer navigation skills. A high school diploma or GED is required, with over one year of related experience preferred.

Qualifications

• Over one year of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Computer navigation skills, general computer knowledge, and MS Office understanding.
• Ability to effectively communicate, both written and verbally.

Responsibilities

• Support sales associates, customers, and store management.
• Process payments and finance applications.
• Answer delivery questions and assist with customer care.
• Answer phones and handle routine office duties as assigned.

Skills

Customer service

MS Office

Communication

Computer navigation

Education

High school diploma/GED or higher

Tools

MS Office

Job description

Rooms To Go is hiring a Retail Office Assistant to support sales teams, customers, and store management in our Naples offices. You will process payments, handle finance applications, answer delivery questions, and perform various other office duties.

We value courteous, patient customer service, strong written and verbal communication, and basic MS Office and computer navigation skills. A high school diploma or GED is required, with over one year of related experience preferred.