Retail Office Assistant: Customer Care & Payments Support

Rooms To Go; United States; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is hiring a Retail Office Assistant to support store offices and assist customers and staff. The role involves helping with payments, financing applications, delivery questions, and general office duties in a fast-paced furniture retail setting.

Starting hourly pay is $14–$16, with benefits based on hours worked. Equal opportunity employer; room for growth within a growing company that serves customers across the US.

Qualifications

• Over one year of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Computer navigation skills, general computer knowledge, and MS Office understanding.
• Ability to effectively communicate, both written and verbal.

Responsibilities

• Support sales associates, customers, and store management with office duties.
• Process payments and finance applications and answer delivery questions.
• Assist with customer care tasks and answer phones.
• Perform various other office duties as assigned.

Skills

Customer service

Communication

MS Office

Education

High school diploma/GED

Tools

MS Office

Job description

Rooms To Go is hiring a Retail Office Assistant to support store offices and assist customers and staff. The role involves helping with payments, financing applications, delivery questions, and general office duties in a fast-paced furniture retail setting.

Starting hourly pay is $14–$16, with benefits based on hours worked. Equal opportunity employer; room for growth within a growing company that serves customers across the US.