Retail Night & Weekend Customer Service Pro

Hyvee.io; Iowa City (IA); On-site; USD 19,000 - 26,000; Part time

Job summary

Hy-Vee in Iowa City is seeking a Customer Service associate to greet customers, handle transactions, and support a variety of in-store services during night and weekend shifts. You will process mail, money orders, licenses, checks, and lottery tickets, ensuring accuracy and a friendly experience.

The role requires a high school diploma or equivalent and at least six months of related work experience. You will work with team members to maintain a clean, organized store environment and uphold

Qualifications

• High school diploma or equivalent is required.
• Experience of 6 months to 1 year preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Weigh postal packages, run mail through meters, and process various mail types.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash checks; assist with license sales.
• Assist customers at registers and maintain a clean work area.
• Answer phones, use the intercom, and report to work on time.

Skills

Practical problem solving

Arithmetic calculations

File and organize records

Guide customers

Clear communication

Education

High school diploma or equivalent

Job description

Hy-Vee in Iowa City is seeking a Customer Service associate to greet customers, handle transactions, and support a variety of in-store services during night and weekend shifts. You will process mail, money orders, licenses, checks, and lottery tickets, ensuring accuracy and a friendly experience.

The role requires a high school diploma or equivalent and at least six months of related work experience. You will work with team members to maintain a clean, organized store environment and uphold