Retail Merchandising & Store Ops Lead

Ross Stores; Asheville (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

Ross Stores in Arden, NC is seeking an Area Supervisor to lead a designated section of the store and oversee daily operations when on duty. You will supervise Associates, open and close the store, and ensure a welcoming, easy-to-shop environment with clear merchandise presentation.

The role emphasizes safety, loss prevention, and adherence to company procedures while delivering strong customer service and teamwork to support growth and a positive shopping experience.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates.
• Maintain a friendly, easy to shop environment for customers.
• Ensure proper merchandise presentation and a clean, organized store area.
• Execute and supervise Company operational processes as needed.

Skills

Verbal communication

Fluency in English

Customer service

Supervisory experience

POS familiarity

Math skills

Evenings/weekends availability

Tools

POS Equipment

Job description

Ross Stores in Arden, NC is seeking an Area Supervisor to lead a designated section of the store and oversee daily operations when on duty. You will supervise Associates, open and close the store, and ensure a welcoming, easy-to-shop environment with clear merchandise presentation.

The role emphasizes safety, loss prevention, and adherence to company procedures while delivering strong customer service and teamwork to support growth and a positive shopping experience.