Area Store Leader: Front-End & Merchandising

Ross Stores; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Ross Stores in Charlotte, NC seeks an Area Supervisor to oversee a specific store area and support store operations as Manager on Duty. You will supervise associates, ensure a safe, clean, and inviting shopping environment, and drive adherence to merchandising and loss-prevention standards.

The role emphasizes maintaining brand standards, supervising daily tasks, and coordinating with Store Leadership to execute company processes. Evening and weekend availability is expected.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates in manager-on-duty shifts.
• Ensure a safe, secure shopping environment and correct unsafe conditions.
• Maintain merchandise presentation, store cleanliness, and stockrooms.
• Lead front-end operations, train cashiers, and manage checkout flow.
• Assist with loss prevention and adherence to company policies.

Skills

Customer service

Supervisory experience

Communication

POS familiarity

Math skills

Evenings/weekends availability

Tools

POS equipment

Job description

Ross Stores in Charlotte, NC seeks an Area Supervisor to oversee a specific store area and support store operations as Manager on Duty. You will supervise associates, ensure a safe, clean, and inviting shopping environment, and drive adherence to merchandising and loss-prevention standards.

The role emphasizes maintaining brand standards, supervising daily tasks, and coordinating with Store Leadership to execute company processes. Evening and weekend availability is expected.