Retail Merchandising & Store Operations Lead

michaels; Toledo (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

The Michaels Companies Inc. operates over 1,300 stores and is a leading destination for arts and crafts in North America.

The Merchandise Manager role in Toledo North, OH drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards to ensure pricing accuracy, timely promotions, and a customer-ready environment. Minimum 3+ years retail leadership experience; responsibilities include SOP adherence, MOD coverage, stock

Qualifications

• 3+ years retail leadership experience.
• Ability to lead store operations and merchandising standards.
• Strong workload planning and inventory management skills.

Responsibilities

• Assist Store Manager in leading SOPs and Company programs to ensure compliance.
• Ensure execution of policies, standards, and floor leadership.
• Provide MOD coverage and maintain service standards and operational continuity.
• Lead truck execution, unloading, sorting, and floor flow of merchandise.
• Own workload planning and daily task prioritization with store leadership.
• Execute Store-In-Stock Optimization routines to drive in-stock levels and replenishment.
• Oversee Planogram execution and visual merchandising standards.
• Maintain a clean, organized, customer-ready store environment, including backroom.
• Manage inventory control, product accuracy and stock movement.
• Execute ad sets, pricing changes, and in-store promotions.
• Oversee Ship from Store fulfillment, RTVs, and ASN receiving.
• Manage shrink reduction and asset protection practices; train and develop team.

Skills

Retail leadership

Job description

The Michaels Companies Inc. operates over 1,300 stores and is a leading destination for arts and crafts in North America.

The Merchandise Manager role in Toledo North, OH drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards to ensure pricing accuracy, timely promotions, and a customer-ready environment. Minimum 3+ years retail leadership experience; responsibilities include SOP adherence, MOD coverage, stock