Retail Merchandising Pro Elevate Customer Experience

The TJX Companies, Inc.; Washington (Washington County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls is part of The TJX Companies, Inc., a Fortune 100 leader in off-price retail with multiple store brands. This role focuses on delivering a highly satisfying customer experience, upholding store standards, and assisting in various store areas to support business needs.

The position emphasizes opportunity for growth, teamwork, and a vibrant store culture, with a starting pay range aligned to hourly wages.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Prepares merchandise for the sales floor following company procedures.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Team collaboration

Retail experience

Job description

Marshalls is part of The TJX Companies, Inc., a Fortune 100 leader in off-price retail with multiple store brands. This role focuses on delivering a highly satisfying customer experience, upholding store standards, and assisting in various store areas to support business needs.

The position emphasizes opportunity for growth, teamwork, and a vibrant store culture, with a starting pay range aligned to hourly wages.