Retail Merchandising & Operations Manager

Michaels; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Job summary

Michaels stores in Charlotte, NC are seeking a Merchandise Manager to drive merchandising execution, inventory routines, planogram sets, and visual standards to maintain a customer-ready store environment. You will own workload planning, ensure pricing integrity, timely promotions, Ship from Store and RTV/ASN processes, and coach team members to uphold SOPs and operational excellence.

This role emphasizes strong leadership across departments and consistent execution of company programs in a

Qualifications

• 3+ years retail leadership experience.
• Experience leading store operations and SOP compliance.

Responsibilities

• Lead truck execution, unloading, and merchandise flow to the floor.
• Own workload planning and daily task prioritization with store leadership.
• Manage in-stock optimization, replenishment accuracy, and sales readiness.
• Oversee Planogram execution and visual merchandising standards.
• Train, coach, and develop team members across departments.
• Support a clean, customer-ready store environment and backroom organization.
• Ensure accurate pricing and timely promotional execution.
• Coordinate Ship from Store fulfillment and RTV/ASN processes.
• Maintain asset protection practices to reduce shrink.

Skills

Retail leadership

Inventory management

Staff coaching

Store operations

Job description

Michaels stores in Charlotte, NC are seeking a Merchandise Manager to drive merchandising execution, inventory routines, planogram sets, and visual standards to maintain a customer-ready store environment. You will own workload planning, ensure pricing integrity, timely promotions, Ship from Store and RTV/ASN processes, and coach team members to uphold SOPs and operational excellence.

This role emphasizes strong leadership across departments and consistent execution of company programs in a