Retail Merchandising Lead - Guest Experience

Walmart; Chino (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Education program

Employee discounts

Paid time off

Job summary

Walmart in Chino, CA is seeking a retail associate to deliver member service on the floor, assist with purchases, and guide customers to self-service tech.

The role includes stocking, merchandising, safety checks, and supporting management with supervising associates, processing returns, and maintaining presentations. Prior retail and customer service experience is preferred; 18+ required.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience and 6 months customer service experience.
• Preferred experience leading a team and supervising others.

Responsibilities

• Provide member service by assisting customers and guiding purchases on the sales floor.
• Stock, merchandise, and organize displays while ensuring safety and cleanliness.
• Assist management with supervising associates and coordinating tasks as needed.
• Process returns, handle claims, and maintain accurate paperwork and logs.

Skills

Customer service

Retail experience

Team supervision

Job description

Walmart in Chino, CA is seeking a retail associate to deliver member service on the floor, assist with purchases, and guide customers to self-service tech.

The role includes stocking, merchandising, safety checks, and supporting management with supervising associates, processing returns, and maintaining presentations. Prior retail and customer service experience is preferred; 18+ required.