Retail Merchandising & Customer Experience Pro

The TJX Companies, Inc.; Springfield (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Springfield, VA is seeking a customer-oriented associate to deliver an excellent shopping experience. You will engage customers, process transactions, promote rewards programs, and maintain organized merchandise and a clean store environment.

Ideal candidates will have strong communication, attention to detail, and the ability to multitask in a dynamic retail setting. This role supports a flexible schedule and contributes to a positive store culture.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Ability to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring customer purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Prepare merchandise for the sales floor and maintain store cleanliness.
• Participate in safety and loss prevention initiatives and store recovery.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Lifting capability

Job description

The TJX Companies, Inc. in Springfield, VA is seeking a customer-oriented associate to deliver an excellent shopping experience. You will engage customers, process transactions, promote rewards programs, and maintain organized merchandise and a clean store environment.

Ideal candidates will have strong communication, attention to detail, and the ability to multitask in a dynamic retail setting. This role supports a flexible schedule and contributes to a positive store culture.