Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Yucaipa (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) plan with company contributions

Dental/vision/medical benefits

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is hiring at our USA location in Yucaipa, CA. Join a leading off-price retailer to deliver outstanding customer experiences while supporting store operations, merchandising, and loss-prevention efforts.

We value teamwork, adaptability, and strong communication as you assist customers, process transactions, and participate in ongoing training and programs. Competitive benefits and a supportive work environment are provided.

Qualifications

• Customer service-focused professional with strong communication and problem-solving skills.
• Able to adapt to changing priorities in a fast-paced retail environment.
• Reliable team player who supports store operations and customer experience.

Responsibilities

• Deliver a highly satisfied customer experience through engaging interactions.
• Ring purchases and returns accurately and follow procedures.
• Promote credit and loyalty programs and maintain merchandising standards.
• Process merchandise for the sales floor and assist in store recovery as needed.
• Maintain cleanliness and safety, follow labor laws, and support shrink reduction goals.
• Handle other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

The TJX Companies, Inc. is hiring at our USA location in Yucaipa, CA. Join a leading off-price retailer to deliver outstanding customer experiences while supporting store operations, merchandising, and loss-prevention efforts.

We value teamwork, adaptability, and strong communication as you assist customers, process transactions, and participate in ongoing training and programs. Competitive benefits and a supportive work environment are provided.