Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Eureka (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking team members in Eureka, CA to deliver an outstanding customer experience across our TJ Maxx store.

You will engage with customers, maintain a clean sales floor, and support multiple store areas to meet business needs. Responsibilities include processing purchases, promoting loyalty programs, maintaining merchandising standards, and contributing to store recovery and safety efforts.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adheres to operational, merchandise, and loss prevention standards.
• Cross-trained to support multiple areas of the store as needed.
• Rings customer purchases/returns and handles cash and credit following procedures.
• Promotes credit and loyalty programs.
• Prepares merchandise for the sales floor and participates in store recovery.
• Maintains store cleanliness and supports safety and shrink reduction programs.

Skills

Customer service

Flexible schedule

Communication

multitask

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking team members in Eureka, CA to deliver an outstanding customer experience across our TJ Maxx store.

You will engage with customers, maintain a clean sales floor, and support multiple store areas to meet business needs. Responsibilities include processing purchases, promoting loyalty programs, maintaining merchandising standards, and contributing to store recovery and safety efforts.