Retail Merchandising & Customer Experience Associate

TJX; Spokane (WA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

HomeGoods in Spokane is hiring a Store Associate to deliver an outstanding customer experience while following store procedures. You will ring up purchases, assist with returns, promote credit and loyalty programs, and keep the sales floor organized and clean.

The role requires flexibility, strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Applicants with retail experience are preferred.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication skills

Organizational skills

Multitasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods in Spokane is hiring a Store Associate to deliver an outstanding customer experience while following store procedures. You will ring up purchases, assist with returns, promote credit and loyalty programs, and keep the sales floor organized and clean.

The role requires flexibility, strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Applicants with retail experience are preferred.