Retail Merchandising & Customer Experience Associate

Winners Merchants International, L.P.; Latham (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

EAP

Cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls in Latham, NY is hiring a store associate to deliver outstanding customer service and help maintain an inviting shopping environment. You will accurately ring up purchases, handle returns, and promote our loyalty programs while supporting merchandising and safety standards.

Ideal candidates bring strong communication, organizational skills, and the ability to multi-task in a fast-paced retail setting. Flexible hours and team collaboration are essential to success.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains store cleanliness.
• Supports shrink reduction goals and safety practices.
• Provides recognition and constructive feedback to colleagues.
• Adheres to labor laws, policies, and procedures.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

Marshalls in Latham, NY is hiring a store associate to deliver outstanding customer service and help maintain an inviting shopping environment. You will accurately ring up purchases, handle returns, and promote our loyalty programs while supporting merchandising and safety standards.

Ideal candidates bring strong communication, organizational skills, and the ability to multi-task in a fast-paced retail setting. Flexible hours and team collaboration are essential to success.