Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Lakewood (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health, dental, vision benefits

Job summary

Marshalls, part of The TJX Companies, Inc., Lakewood, WA, seeks a retail associate to deliver a highly satisfactory customer experience and maintain a clean, organized store. You may work across store areas to support business needs while upholding labor laws and cash handling procedures.

You will promote credit and loyalty programs, assist with merchandising, and participate in safety and loss-prevention initiatives.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes in direction or unexpected situations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture with honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising and store procedures.
• Prepares merchandise for the sales floor.
• Participates in store recovery and cleanliness tasks.
• Supports safety and loss-prevention efforts.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., Lakewood, WA, seeks a retail associate to deliver a highly satisfactory customer experience and maintain a clean, organized store. You may work across store areas to support business needs while upholding labor laws and cash handling procedures.

You will promote credit and loyalty programs, assist with merchandising, and participate in safety and loss-prevention initiatives.