Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Lafayette (IN); On-site; USD 37,967,000 - 39,399,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Life insurance

Job summary

TJ Maxx in Lafayette, IN is seeking a Retail Associate to support customer service, operate registers, and uphold merchandising and store standards. You will engage customers, process purchases, and help maintain a welcoming shopping environment.

The role requires flexibility, attention to detail, and the ability to lift heavy objects with or without accommodation. TJ Maxx offers hourly pay with benefits, including associate discounts and a range of programs.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and procedures
• Prepares merchandise for the sales floor following company procedures
• Initiates and participates in store recovery as needed
• Maintains cleanliness and organization of the sales floor
• Provides and accepts recognition and feedback
• Adheres to labor laws and company policies
• Supports shrink reduction goals and safety programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

TJ Maxx in Lafayette, IN is seeking a Retail Associate to support customer service, operate registers, and uphold merchandising and store standards. You will engage customers, process purchases, and help maintain a welcoming shopping environment.

The role requires flexibility, attention to detail, and the ability to lift heavy objects with or without accommodation. TJ Maxx offers hourly pay with benefits, including associate discounts and a range of programs.