Retail Merchandiser & Customer Experience Pro

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,253 - 18,942; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

HSA

Paid holidays/vacation/sick

Referral bonuses

Job summary

TJ Maxx in Lancaster is seeking a retail associate to deliver exceptional customer service and maintain a clean, organized store environment. You will engage with customers, process transactions, and support merchandising and loss prevention efforts.

Work may include cross-training in multiple store areas to meet business needs. The role emphasizes teamwork, adaptability, and contributing to a positive store culture with competitive pay and benefits.

Qualifications

• Excellent customer service skills.
• Flexible with scheduling to meet business needs.
• Strong communication and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Provide a highly satisfying customer experience by engaging with customers.
• Ring up purchases and returns accurately and handle cash.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Support store operations including safety, cleanliness, and loss prevention.
• Assist in store recovery and stock organization.

Skills

Excellent customer service

Strong communication

Organizational skills

Multitasking

Flexible schedule

Ability to lift heavy objects

Job description

TJ Maxx in Lancaster is seeking a retail associate to deliver exceptional customer service and maintain a clean, organized store environment. You will engage with customers, process transactions, and support merchandising and loss prevention efforts.

Work may include cross-training in multiple store areas to meet business needs. The role emphasizes teamwork, adaptability, and contributing to a positive store culture with competitive pay and benefits.