Customer-Centric Retail Associate | Merch & Service

The TJX Companies, Inc.; Whitestown (IN); On-site; USD 18,253 - 18,942; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health, dental, vision benefits

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Employee referral bonuses

Credit union

Cell phone discounts

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate for TJ Maxx stores in Whitestown, IN. You will deliver an outstanding customer experience, ring purchases, maintain a clean and organized store, and support safety and loss-prevention standards.

This role offers flexible scheduling, teamwork, and growth opportunities within a Fortune 100 company that values diversity and development.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. is seeking a customer-focused associate for TJ Maxx stores in Whitestown, IN. You will deliver an outstanding customer experience, ring purchases, maintain a clean and organized store, and support safety and loss-prevention standards.

This role offers flexible scheduling, teamwork, and growth opportunities within a Fortune 100 company that values diversity and development.