Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Illinois; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

TJ Maxx, part of The TJX Companies, Inc., is hiring for a Customer Experience Associate. You will engage customers, maintain a clean, organized store, and support daily operations across areas as needed.

The role requires strong customer service, teamwork, and the ability to adapt to changing priorities. Competitive salary and benefits accompany opportunities to grow with a Fortune 100 off-price retailer.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes.

Responsibilities

• Model and deliver excellent customer experiences.
• Promote credit and loyalty programs.
• Ring up purchases/returns and manage cash accurately.
• Uphold merchandising standards and prepare merchandise for sale.
• Support store recovery and cleanliness throughout the day.
• Adhere to labor laws and store policies.
• Assist in shrink reduction and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Teamwork

Retail experience

Job description

TJ Maxx, part of The TJX Companies, Inc., is hiring for a Customer Experience Associate. You will engage customers, maintain a clean, organized store, and support daily operations across areas as needed.

The role requires strong customer service, teamwork, and the ability to adapt to changing priorities. Competitive salary and benefits accompany opportunities to grow with a Fortune 100 off-price retailer.