Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Green Bay (WI); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health, dental, vision

Job summary

The TJX Companies, Inc. in Green Bay, WI is seeking a customer-focused team member to deliver a superior shopping experience. You will engage with customers, process purchases, promote loyalty programs, and uphold store standards while supporting flexibility across shifts.

Join a diverse, collaborative team and contribute to a clean, organized store, safety practices, and loss-prevention efforts. Prior retail experience is a plus, and associate benefits are available.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to lift heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising philosophy and follows procedures.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports store shrink reduction goals and participates in safety awareness.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Ability to lift heavy objects

Retail experience preferred

Job description

The TJX Companies, Inc. in Green Bay, WI is seeking a customer-focused team member to deliver a superior shopping experience. You will engage with customers, process purchases, promote loyalty programs, and uphold store standards while supporting flexibility across shifts.

Join a diverse, collaborative team and contribute to a clean, organized store, safety practices, and loss-prevention efforts. Prior retail experience is a plus, and associate benefits are available.