Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Emerson (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Marshalls at 550 Kinderkamack Rd, Emerson, NJ, part of The TJX Companies, Inc., is hiring for a customer-focused associate. You will deliver a highly satisfied customer experience and maintain a clean, organized store environment to support daily operations.

You may be cross-trained in multiple areas, participate in safety and loss prevention, and help meet store goals within a Fortune 100 off-price retailer.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multi-tasking

Job description

Marshalls at 550 Kinderkamack Rd, Emerson, NJ, part of The TJX Companies, Inc., is hiring for a customer-focused associate. You will deliver a highly satisfied customer experience and maintain a clean, organized store environment to support daily operations.

You may be cross-trained in multiple areas, participate in safety and loss prevention, and help meet store goals within a Fortune 100 off-price retailer.