Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Casa Grande (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) plan

Paid holidays

Scholarship program

Credit union

Job summary

The HomeGoods team at The TJX Companies, Inc. is seeking a customer-focused associate to deliver exceptional service at our Casa Grande store.

You will help maintain a clean, organized sales floor, assist customers, and participate in merchandising and store recovery activities to support daily operations. Ideal candidates bring strong communication, teamwork, and the ability to adapt to changing directions while handling multiple tasks.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Cross-trained to support multiple areas of the store as needed.
• Accurately ring purchases and returns; manage cash per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and product readiness for the floor.
• Participate in store recovery and cleanliness throughout the day.
• Support safety and loss prevention policies and procedures.
• Assist in meeting shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The HomeGoods team at The TJX Companies, Inc. is seeking a customer-focused associate to deliver exceptional service at our Casa Grande store.

You will help maintain a clean, organized sales floor, assist customers, and participate in merchandising and store recovery activities to support daily operations. Ideal candidates bring strong communication, teamwork, and the ability to adapt to changing directions while handling multiple tasks.