Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Ames (IA); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. at HomeGoods in Ames, IA is seeking a customer-focused team member to deliver exceptional service, maintain a clean store environment, and support multiple store areas as needed.

You will engage customers, promote loyalty programs, and uphold merchandising standards to ensure a positive shopping experience. The role offers a flexible schedule, on-site work at a HomeGoods location, and competitive benefits.

Qualifications

• Excellent customer service and interpersonal skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to lift heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Maintains merchandising standards and prepares merchandise for the floor.
• Performs store recovery and maintains cleanliness and safety on the sales floor.
• Supports and participates in loss prevention and store safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

The TJX Companies, Inc. at HomeGoods in Ames, IA is seeking a customer-focused team member to deliver exceptional service, maintain a clean store environment, and support multiple store areas as needed.

You will engage customers, promote loyalty programs, and uphold merchandising standards to ensure a positive shopping experience. The role offers a flexible schedule, on-site work at a HomeGoods location, and competitive benefits.