Customer Experience & Merchandising Retail Associate

The TJX Companies, Inc.; Omaha (NE); On-site; USD 2,066,000 - 2,135,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

credit union

referral bonuses

medical/dental/vision

Job summary

The TJX Companies, Inc. at HomeGoods in Omaha, NE is seeking a Store Associate to deliver an exceptional customer experience, engage with customers, and keep the store clean and organized. You may be cross-trained to support different areas of the store to meet business needs.

You will model customer service practices, promote credit and loyalty programs, and follow merchandising and safety procedures. The position offers a flexible schedule and starting pay between USD 15.00 and 15.50 per hour.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Attention to detail

Multi-tasking

Job description

The TJX Companies, Inc. at HomeGoods in Omaha, NE is seeking a Store Associate to deliver an exceptional customer experience, engage with customers, and keep the store clean and organized. You may be cross-trained to support different areas of the store to meet business needs.

You will model customer service practices, promote credit and loyalty programs, and follow merchandising and safety procedures. The position offers a flexible schedule and starting pay between USD 15.00 and 15.50 per hour.