Retail Merchandising Associate — Elevate Customer Experience

The TJX Companies, Inc.; Melrose Park (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match for associates

Medical/dental/vision insurance

Job summary

TJ Maxx, part of The TJX Companies, Inc., invites you to join our team at the Melrose Park store in Illinois. You will deliver a highly satisfying customer experience, engage with shoppers, and maintain a clean, organized store environment.

This role supports multiple areas as needed and aligns with our loss prevention, merchandising, and service standards. We value teamwork, integrity, and a customer-first approach.

Qualifications

• Excellent customer service skills and the ability to interact effectively with customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing situations.
• Works well with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Team player

Job description

TJ Maxx, part of The TJX Companies, Inc., invites you to join our team at the Melrose Park store in Illinois. You will deliver a highly satisfying customer experience, engage with shoppers, and maintain a clean, organized store environment.

This role supports multiple areas as needed and aligns with our loss prevention, merchandising, and service standards. We value teamwork, integrity, and a customer-first approach.