Retail Merchandise Associate - Customer Experience & Growth

The TJX Companies, Inc.; Wyomissing (Berks County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Career development

Job summary

TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 leader in off-price retail. This position focuses on delivering outstanding customer service, maintaining store standards, and supporting daily store operations in Wyomissing, PA.

As a team member, you will work cross-functionally to ensure a positive shopping experience, promote rewards programs, and adhere to safety and labor policies while adapting to changing needs throughout shifts.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Ring customer purchases/returns accurately and handle cash according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Assist in store recovery and maintain cleanliness and safety across the sales floor.
• Support labor law compliance and contribute to loss prevention efforts.
• Other duties as assigned by store leadership.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexibility

Teamwork

Job description

TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 leader in off-price retail. This position focuses on delivering outstanding customer service, maintaining store standards, and supporting daily store operations in Wyomissing, PA.

As a team member, you will work cross-functionally to ensure a positive shopping experience, promote rewards programs, and adhere to safety and labor policies while adapting to changing needs throughout shifts.