Retail Merchandising Associate — Elevate Customer Experience

The TJX Companies, Inc.; Lake City (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Paid holidays/vacation/sick

Adoption assistance

Job summary

The TJX Companies, Inc. in Lake City, FL is seeking a Store Associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean sales floor, and support operations, merchandising and loss prevention standards.

You may be cross-trained across store areas, promote credit and loyalty programs, handle transactions, and contribute to a safe, organized, and welcoming shop environment while upholding company policies and providing friendly service.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Strong communication

Organizational skills

Multi-tasking

Ability to lift heavy objects

Job description

The TJX Companies, Inc. in Lake City, FL is seeking a Store Associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean sales floor, and support operations, merchandising and loss prevention standards.

You may be cross-trained across store areas, promote credit and loyalty programs, handle transactions, and contribute to a safe, organized, and welcoming shop environment while upholding company policies and providing friendly service.