Retail Merchandising Associate - Customer Experience

The TJX Companies, Inc.; Forsyth (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Job summary

The TJ Maxx team in Forsyth IL is hiring to support daily store operations and deliver excellent customer service. You will handle purchases, returns, and cash handling while promoting loyalty programs and maintaining merchandising standards.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment. Training is provided, with a focus on teamwork and a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Models and supports customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and handles cash procedures.
• Counts change back to customer according to procedures.
• Promotes credit and loyalty programs and maintains merchandising standards.
• Processes and prepares merchandise for the sales floor per company standards.
• Participates in store recovery, cleanliness, and safety routines.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Teamwork

Retail experience

Job description

The TJ Maxx team in Forsyth IL is hiring to support daily store operations and deliver excellent customer service. You will handle purchases, returns, and cash handling while promoting loyalty programs and maintaining merchandising standards.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment. Training is provided, with a focus on teamwork and a positive store culture.