Retail Customer Experience Champion

The TJX Companies, Inc.; Virginia; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation assistance

Bereavement leave

401(k) matching for associates

Job summary

Marshalls at The TJX Companies, Inc. seeks a team-oriented associate to deliver outstanding customer experiences and maintain a clean, organized store environment in Henrico, VA. You will engage customers, promote loyalty programs, and support merchandising standards while adapting to daily store needs.

The role requires strong communication, attention to detail, and the ability to multi-task across areas of the store. Prior retail experience is preferred and a flexible schedule is needed.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean store environment.
• Ring customer purchases/returns accurately and follow operating procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Support store safety, security, and loss prevention efforts.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Retail experience

Job description

Marshalls at The TJX Companies, Inc. seeks a team-oriented associate to deliver outstanding customer experiences and maintain a clean, organized store environment in Henrico, VA. You will engage customers, promote loyalty programs, and support merchandising standards while adapting to daily store needs.

The role requires strong communication, attention to detail, and the ability to multi-task across areas of the store. Prior retail experience is preferred and a flexible schedule is needed.