Retail Merchandiser & Customer Experience Lead

Florida Fine Wine and Spirits, LLC; Tampa (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plan

401(k) / HSA / FSA

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career development

Job summary

Total Wine & More in Tampa, FL is seeking store team members (Merchandiser) to maximize inventory, support online orders, and assist with curbside and delivery while delivering top-notch customer service.

Role involves merchandising duties, stock replenishment, and participation in wine, spirits, and beer training. Evening and weekend shifts may be required. Benefits include PTO, discounts, health plans, and retirement options.

Qualifications

• 1-3 years of experience in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory and support online business operations.
• Process freight, organize inventory, build displays and end caps, and support digital orders and pick-up/delivery.
• Greet customers, build relationships, and inform about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of ads, promotions, and loyalty programs.
• Ensure safety and compliance with alcohol sale laws.

Skills

Retail experience

Flexible schedule

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More in Tampa, FL is seeking store team members (Merchandiser) to maximize inventory, support online orders, and assist with curbside and delivery while delivering top-notch customer service.

Role involves merchandising duties, stock replenishment, and participation in wine, spirits, and beer training. Evening and weekend shifts may be required. Benefits include PTO, discounts, health plans, and retirement options.