Merchandiser & Customer Experience Specialist

California Fine Wine & Spirits; Tampa (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &视

Job summary

Total Wine & More in Tampa, FL is seeking Store Team Members to deliver exceptional customer service, maximize inventory, and support online operations. Internally this role is called Merchandiser and reports to the store management.

You will greet customers, stock merchandise, participate in training, and ensure a safe, compliant store. The role may include delivering orders and handling curbside pickups; flexible schedule includes evenings and weekends.

Qualifications

• 1–3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, stocking merchandise, and building displays.
• Deliver exceptional service by greeting customers and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.

Skills

Retail experience

Customer service

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Tampa, FL is seeking Store Team Members to deliver exceptional customer service, maximize inventory, and support online operations. Internally this role is called Merchandiser and reports to the store management.

You will greet customers, stock merchandise, participate in training, and ensure a safe, compliant store. The role may include delivering orders and handling curbside pickups; flexible schedule includes evenings and weekends.