Retail Merchandise Supervisor

The TJX Companies, Inc.; Gurnee (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading off-price retailer, where every day presents new opportunities for growth and development. In this role, you will ensure exceptional customer service while overseeing merchandising standards and training associates. You will thrive in a collaborative environment that values diversity and fosters personal development. If you're looking for a rewarding career with competitive pay and benefits, this is the perfect opportunity for you to make an impact and grow your career.

Benefits

Associate Discount

401(k) Contributions

Child Care Discounts

Cell Phone Discounts

Pet Insurance

Referral Bonuses

Medical/Dental/Vision Insurance

Paid Parental Leave

Scholarship Program

Adoption Assistance

Qualifications

• 1 year of retail experience with 6 months in a leadership role.
• Ability to train others and respond to unexpected situations.

Responsibilities

• Ensure an excellent customer experience by engaging with customers.
• Train and mentor associates on merchandising standards.
• Monitor productivity and coach team members as necessary.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Leadership

Multi-tasking

Flexibility

Education

High School Diploma

Job description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

1. Creates a positive internal and external customer experience
2. Promotes a culture of honesty and integrity; maintains confidentiality
3. Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
4. Trains and mentors Associates on established merchandising and processing principles
5. Ensures merchandise is properly tagged, hung, secured, and coded
6. Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
7. Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
8. Monitors productivity of team and coaches as necessary
9. Organizes and rotates back stock for easy replenishment
10. Maintains and upholds merchandising philosophy and signage standards
11. Maintains all organizational, cleanliness and recovery standards for the backroom area
12. Ensures compliance with recycling and, where applicable, hazardous waste programs
13. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
14. Provides and accepts recognition and constructive feedback
15. Partners with Management on Associate training needs to increase effectiveness
16. Ensures adherence to all labor laws, policies, and procedures
17. Promotes credit and loyalty programs
18. Supports and participates in store shrink reduction goals and programs
19. Promotes safety awareness and maintains a safe environment
20. Other duties as assigned

Who We’re Looking For: You.

1. Able to work a flexible schedule, including nights and weekends
2. Superior communication and organizational skills with attention to detail
3. Capable of multi-tasking
4. Able to respond appropriately to changes in direction or unexpected situations
5. Team player, working effectively with peers and supervisors
6. Capable of lifting heavy objects with or without reasonable accommodation
7. Able to train others
8. 1 year retail and 6 months of leadership experience

Benefits include:

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

6128 Grand Avenue

Location:

USA Marshalls Store 0516 Gurnee IL

This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.