Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; City of Batavia (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Bereavement

Employee assistance program

Job summary

The TJX Companies, Inc. in Batavia, NY is hiring a Retail Associate to deliver a highly satisfying customer experience. You will engage customers, ring sales and returns, and help keep the store clean and organized. There is potential cross-training across areas to support business needs.

You should bring excellent customer service skills, strong communication, and the ability to multitask in a fast-paced environment. A flexible schedule and service-focused mindset are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask effectively.
• Ability to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience, engaging with customers and maintaining a clean store.
• Model established customer experience practices with customers and team.
• Support a positive store culture with honesty, integrity, and respect.
• Accurately ring purchases/returns and count change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and ensure store cleanliness.

Skills

Customer service

Communication

Multitasking

Flexible schedule

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Batavia, NY is hiring a Retail Associate to deliver a highly satisfying customer experience. You will engage customers, ring sales and returns, and help keep the store clean and organized. There is potential cross-training across areas to support business needs.

You should bring excellent customer service skills, strong communication, and the ability to multitask in a fast-paced environment. A flexible schedule and service-focused mindset are essential.