Retail Merchandise & Backroom Coordinator

The TJX Companies, Inc.; Roanoke (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

Dental/Vision

Life insurance

Paid holidays/vacation

Employee assistance program

Job summary

Homesense at The TJX Companies, Inc. is seeking a team-oriented associate to help maintain a clean store, ensure efficient merchandise flow, and deliver an excellent customer experience.

You will work with the team to receive, tag, stock, and rotate merchandise, while training others and upholding safety and compliance standards. This role emphasizes customer service, communication, and teamwork in a fast-paced retail environment.

Qualifications

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Leadership

Job description

Homesense at The TJX Companies, Inc. is seeking a team-oriented associate to help maintain a clean store, ensure efficient merchandise flow, and deliver an excellent customer experience.

You will work with the team to receive, tag, stock, and rotate merchandise, while training others and upholding safety and compliance standards. This role emphasizes customer service, communication, and teamwork in a fast-paced retail environment.