Retail Backroom & Customer Service Associate

The TJX Companies, Inc.; Langhorne (Bucks County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays

Job summary

Homesense at The TJX Companies, Inc. invites you to join a dynamic team focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean and organized store environment, and support operations across sales floor and recovery tasks.

The role emphasizes strong communication, multitasking, and the ability to adapt to evolving business needs while upholding loss prevention and merchandising standards. Benefits are offered per company plans.

Qualifications

• Excellent customer service demonstrated in previous roles.
• Strong communication and organization skills with attention to detail.
• Ability to multitask and adapt to changes in direction or needs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Accurately rings customer purchases/returns and handles change per procedures.
• Promote credit and loyalty programs to customers.
• Maintain and uphold merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and maintain cleanliness and safety on the sales floor.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

Homesense at The TJX Companies, Inc. invites you to join a dynamic team focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean and organized store environment, and support operations across sales floor and recovery tasks.

The role emphasizes strong communication, multitasking, and the ability to adapt to evolving business needs while upholding loss prevention and merchandising standards. Benefits are offered per company plans.