Retail Merchandise Associate - Customer Experience & Growth

TJX; Tukwila (WA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Parental leave

Adoption assistance

Job summary

HomeGoods at TJX Companies is hiring to deliver an outstanding customer experience in a store setting. You will engage with customers, maintain an organized sales floor, and support merchandising standards while promoting loyalty programs.

The role emphasizes collaboration with teammates, adherence to policies, and participation in safety and loss-prevention initiatives. Relevant experience preferred, with a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and respond to changes.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Model customer experience practices for internal and external customers.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process purchases/returns accurately and manage changes per procedures.
• Support store recovery and safety, and participate in shrink reduction initiatives.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adapt to changes

Lifting heavy objects

Teamwork

Retail experience

Job description

HomeGoods at TJX Companies is hiring to deliver an outstanding customer experience in a store setting. You will engage with customers, maintain an organized sales floor, and support merchandising standards while promoting loyalty programs.

The role emphasizes collaboration with teammates, adherence to policies, and participation in safety and loss-prevention initiatives. Relevant experience preferred, with a flexible schedule to meet business needs.