Retail Merchandise Associate – Customer Experience & Growth

The TJX Companies, Inc.; Lowell (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience across our Lowell, MA store.

You will engage with customers, maintain a clean sales floor, and support store operations including merchandising, transactions, and loss prevention practices. Responsibilities include promoting credit/loyalty programs, assisting in store recovery, and adapting to various tasks as needed to support the business.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising and recovery standards
• Provides recognition and constructive feedback

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience across our Lowell, MA store.

You will engage with customers, maintain a clean sales floor, and support store operations including merchandising, transactions, and loss prevention practices. Responsibilities include promoting credit/loyalty programs, assisting in store recovery, and adapting to various tasks as needed to support the business.