Retail Merchandise Associate – Customer Experience

The TJX Companies, Inc.; Barboursville (WV); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Life insurance

Paid holidays

Job summary

Marshalls in Barboursville, WV is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process purchases and returns, promote loyalty programs, and help maintain a clean, organized store environment.

Qualified candidates will have strong communication skills, the ability to multi-task, and a willingness to work a flexible schedule. Prior retail experience is preferred and you will join a team committed to customer satisfaction and

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and following procedures.
• Processes and prepares merchandise for the sales floor.
• Maintains cleanliness and recovery standards for the sales floor and store.
• Supports store shrink reduction goals and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

Marshalls in Barboursville, WV is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process purchases and returns, promote loyalty programs, and help maintain a clean, organized store environment.

Qualified candidates will have strong communication skills, the ability to multi-task, and a willingness to work a flexible schedule. Prior retail experience is preferred and you will join a team committed to customer satisfaction and