Retail Media Account Manager — Remote/Hybrid

Kohl's; Menomonee Falls (WI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Kohl's is seeking a client-focused media account manager to oversee a portfolio of vendors, agency partners and merchants, guiding planning and optimization across Kohl's Retail Media Network.

You will partner with sales, analytics, product and ad ops to ensure seamless execution, monitor campaign performance, and deliver insights that maximize ROI.

The role offers hybrid work with on-site days near Menomonee Falls, WI or NYC, and opportunities to work remotely on some days.

Qualifications

• 2–5 years of experience in account management, client success management, digital advertising, or performance marketing.
• Bachelor's degree in Marketing, Advertising, Business, or related field required.

Responsibilities

• Own day-to-day client relationships with vendors and agency partners.
• Collaborate with sales, analytics, product, and ad ops to deliver campaigns.
• Manage end-to-end campaign lifecycle from planning to reporting.
• Monitor performance and identify optimization opportunities for ROI.
• Work with clients on strategy using first‑party data and audience segments.
• Present regular performance reviews and growth opportunities.
• Identify upsell opportunities and support renewal discussions.
• Use internal tools to manage campaigns and measure results.

Skills

Account management

Digital advertising

Performance marketing

Education

Bachelor’s degree in Marketing, Advertising, Business or related field

Job description

Kohl's is seeking a client-focused media account manager to oversee a portfolio of vendors, agency partners and merchants, guiding planning and optimization across Kohl's Retail Media Network.

You will partner with sales, analytics, product and ad ops to ensure seamless execution, monitor campaign performance, and deliver insights that maximize ROI.

The role offers hybrid work with on-site days near Menomonee Falls, WI or NYC, and opportunities to work remotely on some days.