Retail Manager — Lead Team & Elevate Customer Experience

Lovisa; Buffalo (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

Lovisa in Buffalo, NY is seeking a dynamic Manager to lead our retail team, deliver exceptional customer experiences, and support daily operations to achieve business goals. You will train and develop staff, drive sales, oversee inventory and visual standards, and ensure accurate payroll, scheduling, and loss prevention.

The role requires leadership, strong communication, and a passion for fashion. If you thrive in a fast-paced environment and can work evenings, weekends, and holidays, join

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Maintain professional appearance and attitude.
• Act as a brand ambassador in-store and in the community.

Responsibilities

• Lead retail team to deliver exceptional customer experiences.
• Support daily operations, opening/closing protocols.
• Manage inventory and stockroom organization.
• Ensure accurate processing of shipments and merchandise flow.
• Oversee store appearance and visual merchandising.
• Assist with payroll management and scheduling.

Skills

Retail management

Leadership

Customer service

Communication

Problem-solving

Flexibility

Physical stamina

Job description

Lovisa in Buffalo, NY is seeking a dynamic Manager to lead our retail team, deliver exceptional customer experiences, and support daily operations to achieve business goals. You will train and develop staff, drive sales, oversee inventory and visual standards, and ensure accurate payroll, scheduling, and loss prevention.

The role requires leadership, strong communication, and a passion for fashion. If you thrive in a fast-paced environment and can work evenings, weekends, and holidays, join